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in desperate attempt to fix this, i updated the machine to 1709 windows 10 build.

microsoft install some update that caused the video driver to be swapped out, i think. i use it every moring and every afternoon. Dear fellow anandtech forum users, i have experienced a massive problem installing this year's windows 10 fall creator's update 1709 (9.64) and am in urgent need of your help! since spring 2016, i am on a toshiba laptop with 64 bit windows 10 and which has the computer name. even when i just close the lid the screen will not come up without a hard restart. the only way i can get it back usable is to do a hard restart and that does not always work. Installed the latest windupdate to my formally rock solid laptop.now when i try to restart the computer it comes back up with a blank screen. windows 10 forums is an independent web site and has not been authorized. 1709 update (messed up was) page 1 of 2 1 2 last.